Shipping & Returns
Shipping Policy
Studio Boji
Processing Time
All orders are processed within 3–5 business days after payment is received. Each piece is made with care, and we take the time to inspect and prepare your item before shipping. Each Product has a different production time, shipping will vary for each production time.
Domestic Shipping (Canada)
We ship via Canada Post, Fed-Ex, or other trusted carriers. Once your order ships, you’ll receive a confirmation email with a tracking number. Delivery typically takes 2–7 business days, depending on your location.
International Shipping
Yes, we ship worldwide! International delivery times vary by country, usually between 7–21 business days. Shipping rates and times are calculated at checkout. Please note: customs fees or import taxes may apply depending on your country — these are the buyer’s responsibility.
Shipping Costs
Shipping fees are calculated at checkout based on your location and package weight. We aim to keep our rates fair and transparent.
Lost or Delayed Packages
Once your order is handed over to the carrier, we are not responsible for delays or lost packages. However, if you experience any issues, contact us at [your email] and we’ll do our best to help track or resolve the situation.
Incorrect Shipping Information
Please double-check your shipping address at checkout. If an incorrect address is provided, Studio Boji is not responsible for the cost of reshipping the order.
Return & Exchange Policy
Studio Boji
All Sales Are Final
Due to the one-of-a-kind nature of our pieces and the use of thrifted garments, all sales are final. Each item is unique, and we do our best to provide accurate descriptions and measurements on every product page so you can shop confidently.
No Returns or Exchanges
We do not accept returns or exchanges based on size, fit, or change of mind. Please review all product details carefully before purchasing, and feel free to contact us with any questions before placing an order.
Damaged or Incorrect Orders
If you receive an item that is damaged or not what you ordered, please reach out to us at studioboji@gmail.com within 3 days of delivery. Include your order number, a description of the issue, and photos if possible. We’ll work with you to find a fair solution.
Need Help?
We’re here to help if you’re unsure about anything before ordering. Contact us at studioboji@gmail.com with any questions — we’re happy to assist!